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Cash flow is the lifeblood of DTC brands, but a slow conversion cycle compromises their health. Selling on backorder can help.

This year, the DTC market is聽expected to 聽year-over-year, reaching sales of nearly $20 billion worldwide. The trend is predicted to be ongoing, with growth continuing into 2022 and beyond.

While this is great news to retail brands, it鈥檚 also something to be apprehensive about, considering the difficulty in聽meeting customer demand due to disrupted supply chains.

As these operational and logistical challenges continue to interfere with business development, cash flow will be one of the most important areas to focus on.

In a 2021 study,聽聽identified聽“lack of capital”聽as the #1 reason why the business had to close.

As DTC brands grow to meet their growing customer demand, there is a way to better manage cash flow so as to avoid tying up working capital in the ordering and fulfillment of their inventory.

Most DTC brands measure their 鈥渃ash conversion cycle鈥濃�攐r the number of days it takes to turn investments in inventory into cash flow from sales. The shorter the cash conversion cycle, the faster each dollar of working capital tied up in ordering and fulfillment is converted into cash.

Below, we鈥檒l walk through various examples of how retail brands typically do business and ways to tweak it to improve their聽cash flow situation鈥攁nd ultimately flip the cash conversion cycle completely.

What is the cash conversion cycle (CCC)?

The cash conversion cycle is the length of time it takes for a business to convert its investment into profit. Also called a net operating cycle, CCC represents an important metric for measuring the operational efficiency of your inventory.

A steady or negative cash conversion cycle indicates that the business has a high inventory turnover rate and sells inventory before paying for SKUs. On the other hand, a positive cash conversion cycle means that the business鈥檚 working capital is tied up until you pay for the accounts receivable.

DTC brand鈥檚 typical cash conversion cycle聽example

The way a DTC brand typically does business is to:

1. Order stock.
2. Pay for it.
3. Once the stock is received, it can be sold to customers.

In that standard operating procedure, a business has to put down a considerable amount of working capital for a considerable amount of time before it鈥檚 recovered through sales.

Let鈥檚 walk through an example of a sales process from start to finish.

When a business runs聽out of stock聽of an SKU, they place a new purchase order with their supplier. Usually, they will place a partial deposit at this point, paying for part of the order.

After that, there is聽order lead time鈥攍et鈥檚 say 90 days鈥攚here the business waits for the stock to be shipped and received in the business鈥檚 warehouse. When the shipment is sent, the business typically pays for the rest of the order.

Due to both of those payments, the business is out of cash.

In some cases, businesses set up terms with their suppliers to shift these payments later in the process. If they have net 30 terms, then the payment will be delayed by 30 days, and so on. Usually, though, if you are ordering your stock from abroad, the manufacturer requests payment in full before they ship the order.

During that 90-day lead time, the business cannot make any sales for that SKU. But, once the stock is received in the business鈥檚 warehouse, the business can begin selling the SKU to customers. The business can sell that SKU until they run out of stock again.

Essentially, the cash exclusively flows聽out聽of the business until they receive the product. Once the stock is received, the business can begin to receive cash聽into聽the business through sales.

Using this method, it takes a significant amount of time to become cash flow positive.

In terms of the cash conversion cycle, businesses may be measuring this in two ways:

1. the time it takes to receive the first sale, or the first inflow of revenue when the product is finally received and then sold, or
2. the time it takes for their net sales to cover their聽cost of goods sold (COGS)聽and become cash flow positive. (Assuming a 50% gross margin, that would mean selling half of an incoming stock consignment to be cash flow positive on that consignment.)

In either case, there is a significant delay and a considerable amount of cash the business puts down out of pocket.

If we assume this business has 90 days of stock on hand and a gross profit of 50%, it would have 45 days of stock left to sell. At that stage, the business is cash neutral for the directly attributable costs on this order.

In this case, the cash conversion cycle is long.

Not only is this hard on a business鈥檚 cash flow, but it also creates stress for the team that is on top of the inventory levels and sales. Staying cash flow positive on each SKU becomes a never-ending cycle of ordering new stock.

Let鈥檚 take a look at how this changes if, instead, that business optimizes its inventory management strategy by changing the way they聽handle inventory backlog聽and sell its products on backorder. (Or check out our guide on聽lead time reduction聽and see if shortening the waiting period does the trick.)

What happens when a brand sells on backorder?

Now, we鈥檙e going to reimagine the entire process by changing a few key elements鈥�

In this new scenario, the ordering and fulfillment process stays the same.

When the business goes out of stock, they place an order from their supplier, placing a partial deposit for the order. The rest of the payment happens as the stock ships from the supplier. The lead time of 90 days remains the same, so the business has a significant amount of time before they receive the stock and can start fulfilling orders.

Within the new scenario, what changes is the聽sales. Instead of having to wait to receive stock, the brand can start selling immediately.

While payments are going out to the supplier for the new stock order, sales are coming in from customers which allows them to reserve units from the incoming shipment.

In addition, there is an assumption that sales will increase even more once the stock arrives at the warehouse, speeding up the cadence at which cash flows聽into the business.

The amount of time the business is out of cash is much reduced, compared to the typical sales cycle, where products are not sold until they are received.

Selling on backorder聽minimizes the cash conversion cycle.

What this means for the business is that the capital needed to invest in that inventory is reduced. In addition, the amount of time the business is cash flow negative shrinks, as well.

Flipping the cash conversion cycle in this way alleviates stress on the business鈥檚 bank accounts and its internal teams, as well.

Let鈥檚 walk through one last scenario some businesses use to nearly eliminate working capital invested in inventory.

In this scenario, the business has the same ordering and fulfillment plan we described above with a 90-day lead time, and they are accepting backorders from their customers 鈥� the only difference is the payment terms have changed with their supplier.

Instead of paying for their order partially upfront and the rest as it ships, the business has negotiated to pay the initial portion of their order 30 days later (net 30) and the rest 60 days later (net 60).

As these payments shift on the timeline, the cash flows聽into聽the business before it ever flows聽out. And as the product is received in the business鈥檚 warehouses, sales are expected to increase at a faster rate, cementing the business鈥檚 standing as cash flow positive.

When DTC brands combine payment terms with selling on backorder, they can accept cash for every purchase in advance. Essentially, they are never cash flow negative聽鈥� what they aim for is a negative CCC. If they ever do have to put money down out of pocket, it would only be a small amount which it could recuperate very quickly.

Regardless of the payment terms, DTC brands can flip the cash conversion cycle and help fund their inventory by selling their products on backorder.

How much funding does the business need?

In the first, more typical scenario, the funding needed to stay cash flow positive is greatest. By selling on backorder, you reduce the funding needed to stay cashflow positive. And in the last scenario, you need nearly no funding to stay cash flow positive.

By flipping the cash conversion cycle through supplier payment terms and selling to customers on backorder, the working capital needed to fund business projects shrinks significantly.

With all the working capital that is freed up, the business could choose to use that to reinvest in growth.

Traditionally, businesses use their own working capital to fund inventory. In this new way of working, the operations are funded purely through sales.

Real life rarely works out perfectly, though, does it?

It鈥檚 highly unlikely that businesses will not need to invest a single dollar in their inventory. Conversion rates and customer demand naturally ebb and flow, affecting cash flow.

While things may not work exactly as described in the examples above, it鈥檚 important to point out that聽conceptually聽there’s a flip in the cash conversion cycle.

When a business improves its numbers by a few percentage points, it translates to significant improvements elsewhere in the business.

Considering the time value of money and the compounding effect of that means that with every small improvement a business makes in their business, they are working their way toward exponential growth.

Do this often, and the growth is potentially limitless.

Is your business ready to flip the cash conversion cycle?

As DTC brands strain to meet growing customer demand, managing their cash flow will be more important than ever. And that starts by flipping the cash conversion cycle by selling on backorder. 网红黑料 makes this easy.

With 网红黑料’s backorder feature, you can:

• Seamlessly sell sold-out products
• Easily manage your inventory backlog
• Avoid refund requests caused by shipment delays
• Always stay cashflow positive
• Increase customer satisfaction and brand loyalty
• Reach your most audacious revenue goals